1. Select and Reserve your Market
Here at Discover, a custom publication can only be created for one real estate agent per Zip Code (although agents do not have to mail to the entire Zip). The first step is to find out if your territory is available. We take our total exclusivity policy very seriously; we’ve found that often when an agent begins a campaign in a Zip Code, many other agents start inquiring about doing a paper in the same area. If more than one local real estate paper is being delivered to homeowners, an agent’s effort at becoming a dominant local force will be challenged. Since 1993, we have never allowed any agent to farm in another agent’s territory.
After inquiring about the availability of your market, you will get a response within about one business hour. Once your questions have been answered and you’re ready to take the plunge, you can lock in up to five Zip Codes online with a $150 deposit. Your account manager will then conduct a 60-minute set up call with you, and you’ll be ready to begin your custom publication campaign.
2. Send Materials to your Designer
Next, Discover creates, assembles and designs your custom paper. Your designer and account manager understand the real estate business and geographic farming, and are well trained and experienced at branding you as the local expert. We just request a few materials from you to customize your paper effectively. It’s fast and easy.
The first publication takes a bit longer and requires more material from you (such as your logo, complete contact info, and the like), but after that it couldn’t be simpler. The materials we request for each edition includes:
- The addresses of any listings or solds you want to feature. This can be a simple MSL report, because we can pull the photos and listing descriptions offline.
- Any special statistics you want to include. This is optional, and would be in addition to or instead of the stats Discover can compile for you. Most agents do prefer to provide stats since Discover is only able to pull public data such as what is available on Zillow.
- Your preferences for the custom article topics. You receive two fully custom, ghost-written local articles in each edition. Topic suggestions are sent out every month to make your selections easy. Or, you can put this on auto-pilot with “ongoing” topics for each edition, such as a Market Update on the cover and Local Events inside.
Some agents don’t send a single thing to Discover – they empower their designers to pull their “best” listings online (according to the criteria they set), to create stats from public data, and to use running topics for the custom articles. The end result is a hyper-local, super-custom paper that took zero time for the agent to put together.
Once we have your materials (or your instructions about where to find the right material), your publication is created to ensure it is effective both in cementing you as the local expert and in generating listings. We keep brand awareness (generated through frequency and consistency) and thought leadership (generated through relevant content) forefront. A subtle but important distinction we often make is that Discover isn’t a publishing company; it’s a marketing company that publishes.
Some of our clients also choose to offset the cost of their paper by selling ads, which additionally helps forge and develop stronger partnerships with their vendors. Discover can work with you on this, if you choose.
Your custom publication is a phenomenal opportunity to engage the community by promoting seminars, special events and even local charities or volunteer organizations in the community. There are so many ways to benefit and make a difference when you become a local celebrity.
3. Dominate your Market
Once your paper is designed, simply approve the final proof and pay the bill. Discover then prints, sorts, and mails your custom publication according to your marketing calendar. During our set-up call, we’ll look at a map with you to determine where you want it to be mailed, and we handle it from there. In fact, while your paper was in the design process our mailing team was already at work purchasing, verifying, and scrubbing your list.

All that is left for you to do after you approve and pay is to receive, track, and respond to leads. Agents don’t usually see results on the very first mailing – like with any farming campaign, it does take time to build awareness and a generate a positive ROI. But the better your existing market presence is and the faster your particular market turns over, the better your results will be early on. But even if you are breaking into the market for the first time and it’s not a fast-turning one, with consistency your investment will eventually bear fruit.
Just like with postcards, early on many homeowners will indeed throw your publication right into the recycle bin as they sort through their mail. The power of a content-driven mailer over a one-liner postcard, however, is that once in a while an article about the housing market will grab their attention. Once in a while, your publication will earn a spot on the kitchen counter; and the first time a homeowner does this, you can bet they’ll pull aside all your future editions too.
Month after month, homeowners will come to read, enjoy, and then to look forward to your community real estate publication. It’s designed to look like you, our client, produced it from scratch – homeowners quickly begin to see you as a major, dominant outfit capable of publishing an entire local paper. And even if all you ever get from a homeowner is a flash across the eyes before your paper lands in the Green Bin, know that you are still making a lasting impression.
Publications are big and thick and look like little newspapers; they stand apart from from the many postcards and cheaper-looking mailers in the stack. The overwhelming response and results agents report underscores the effectiveness of marketing with a custom publication. True, it costs a little more than a postcard (although with one or two advertisers it could actually cost less); but the results are far better. Agents report an average ROI of 150% after one year, and 200-400% after two consecutive years of mailing (based on a 2017 survey).